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1 If you are having problems installing or configuring the ad module, please be
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2 sure to carefully follow the instructions in INSTALL.txt, and to read through
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3 README.txt.
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4
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5 If after reviewing those files you are still having problems with the ad
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6 module, please review the project's issue queue to see if you are experiencing
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7 a known bug:
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8 http://drupal.org/project/issues/ad
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9
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10 If you're still unable to find the information you need, you can submit a new
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11 issue by following the above link. When doing so, it is important that you
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12 offer details on how to duplicate the bug that you are experiencing. If you
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13 are unable to get ads to appear, be sure to explain what method you are using
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14 to try and display ads: blocks, views, ad_embed, etc...
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15
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16 In the event that ads are not displaying, it is helpful if you collect the
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17 following debug information and inculde it in your bug report. Using your
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18 web browser, view the html source of the page on which you expect
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19 advertisements to show up. Search for the string "serve.php", then copy and
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20 paste that entire URL directly into your web browser. It will look something
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21 like:
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22 http://sample.com/modules/ad/serve.php?q=1&t=23
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23
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24 Load that URL and see if there are any indications as to why ads are not
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25 displaying. If not, add "&debug=2" at the end of the URL:
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26 http://sample.com/modules/ad/serve.php?q=1&t=23&debug=2
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27
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28 (NOTE: you will need to convert "&" to "&" in the url when you cut and
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29 paste it from your html source. If you do not do this conversion, most of
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30 the URL will be ignored resulting in invalid output.)
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31
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32 You can then submit the resulting debug output in your bug report.
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33
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34 If you are seeing errors, please explain where you are seeing the errors, and
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35 include the _full_ error message (including any line numbers and file names).
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36 It is also very helpful to provide detailed instructions on how to duplicate
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37 these errors.
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